Refund Policy

EFFECTIVE DATE: 02/07/2025

At nukeplex.com, we strive to provide our customers with the highest quality products and service. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your shopping experience is as pleasant as possible.

1. REFUND TIME FRAME

Customers have a period of 30 days from the date of purchase to request a refund. Requests made after this period will not be eligible for a refund.

2. ELIGIBILITY FOR REFUND

To qualify for a refund, the following conditions must be met:

The product must be unused and in its original packaging.
All original tags, labels, and accessories must be included.
The product must be in a condition suitable for resale.

3. REFUND PROCESS

To initiate a refund, please follow these steps:

Contact our customer service team at [email protected] within 30 days of your purchase to request a refund.
Provide your order number and details about the product you wish to return.
Our team will guide you through the return process and provide you with a return authorization if applicable.

4. RETURN SHIPPING

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item sent, defective product). We recommend using a trackable shipping service or purchasing shipping insurance for items over $100 to ensure they are returned safely.

5. REFUND PROCESSING TIME

Once we receive your returned item, we will inspect it to confirm it meets our refund eligibility criteria. If approved, your refund will be processed within 30 business days. The refund will be issued to the original payment method used at the time of purchase.

6. NON-REFUNDABLE ITEMS

Certain items may be non-refundable, including but not limited to:

Gift cards
Downloadable software products
Items marked as final sale

7. CHANGES TO THIS POLICY

nukeplex.com reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage customers to review this policy periodically.

8. CONTACT US

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer service team at [email protected].

Thank you for choosing nukeplex.com. We appreciate your business and are committed to ensuring your satisfaction.

Refund Policy

EFFECTIVE DATE: 02/07/2025

At nukeplex.com, we strive to provide our customers with the highest quality products and service. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your shopping experience is as pleasant as possible.

1. REFUND TIME FRAME

Customers have a period of 30 days from the date of purchase to request a refund. Requests made after this period will not be eligible for a refund.

2. ELIGIBILITY FOR REFUND

To qualify for a refund, the following conditions must be met:

The product must be unused and in its original packaging.

All original tags, labels, and accessories must be included.

The product must be in a condition suitable for resale.

3. REFUND PROCESS

To initiate a refund, please follow these steps:

Contact our customer service team at [email protected] within 30 days of your purchase to request a refund.

Provide your order number and details about the product you wish to return.

Our team will guide you through the return process and provide you with a return authorization if applicable.

4. RETURN SHIPPING

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item sent, defective product). We recommend using a trackable shipping service or purchasing shipping insurance for items over $100 to ensure they are returned safely.

5. REFUND PROCESSING TIME

Once we receive your returned item, we will inspect it to confirm it meets our refund eligibility criteria. If approved, your refund will be processed within 30 business days. The refund will be issued to the original payment method used at the time of purchase.

6. NON-REFUNDABLE ITEMS

Certain items may be non-refundable, including but not limited to:

Gift cards

Downloadable software products

Items marked as final sale

7. CHANGES TO THIS POLICY

nukeplex.com reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage customers to review this policy periodically.

8. CONTACT US

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer service team at [email protected].

Thank you for choosing nukeplex.com. We appreciate your business and are committed to ensuring your satisfaction.